Quality Policy

We at Jordan Bituminous Products Center (LAMA), are dedicated to provide our customers with products that meet the stated and agreed upon specifications. This is done through:

  • Applying and committing to the Quality Management System, which meets the requirements of the International Standard – ISO 9001-2015, at each stage of production and all other processes, to meet consumer needs and, to ensure satisfaction on continuous basis.
  • Training of personnel at LAMA for continuous improvement on their capability and experience. As well as maintaining internal communication within all staff members in order to optimize tasks and processes, so that LAMA’s production conforms to the required standard.
  • The commitment of LAMA staff members to perform their tasks with honesty and integrity, and with compliance to given instructions. This is to ensure good time management, energy conservation, and saving materials through reducing waste. With collaboration with colleagues and managers, LAMA staff members aim to achieve company objectives, as well as offer cost effective products to consumers.
  • The use of various statistical principles for continuous improvement of our products and services.

LAMA encourages clear, open and direct communication between all staff members, based on trust and integrity.

LAMA is confident that all its suppliers share the same sincerity.